Concierge
A person, not a queue.
The concierge answers on WhatsApp, by telephone and by email, in English and in Arabic. Replies within one working day, London and Dubai time. الصفحة بالعربية
Contact details
- +971 55 293 1121
- Telephone · Dubai
- +971 55 293 1121
- Telephone · London
- +44 7429 524205
- concierge@royalandpaw.com
- Hours
- Sunday to Friday, 9:00 to 18:00 Gulf Standard Time; Monday to Friday, 9:00 to 18:00 London time. Messages outside these hours are answered the next working day.
- Appointments
- London and Dubai, at a private address agreed with you, or by video. Request an appointment.
Write to the concierge
Thank you.
Send your message to the concierge so it reaches us, and we will reply within one working day.
Or email concierge@royalandpaw.com
The promise
What you may expect.
- A reply from a named person within one working day, and sooner on WhatsApp during hours.
- Prices quoted in full, in GBP or AED including tax and delivery, before you decide anything.
- No pressure, no countdowns and no follow-up you did not ask for.
- Your details used only for the matter you raised, as the privacy notice describes.
- Health questions about your companion answered with one sentence: ask your vet.